Returns & Exchanges

At Conscious Chemist, we stand by the efficacy of our clean clinical formulations and want you to be completely satisfied with your skincare journey. If your purchase doesn't meet your expectations, we offer a seamless return and exchange process within 15 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account portal or email our support team with your order number and photos of the products you wish to return.

• 2.
  Quality Inspection

  Ensure items are in their original packaging and at least 75% full; our team will review your request within 48 hours to confirm eligibility.

• 3.
  Ship Your Items

  Once approved, use the prepaid shipping label provided via email to send your package back to our conscious distribution center.

• 4.
  Receive Refund

  After we receive and inspect your return, your refund or exchange will be processed to your original payment method within 5-7 business days.